Credit card/claims
A contract, purchase, and credit card expense management system with alerts and integrated legal features offers numerous advantages for clients, including
1. Ease of Claims:
- Simplified Claims: In case of disputes (undelivered products, non-compliant services, etc.), the client can easily submit a claim via an automatic form that includes all necessary information. The system generates pre-filled documents, such as reimbursement request forms, complete with relevant legal references.
- Integrated Legal Support: The system provides pertinent legal references for each type of claim, guiding the client on the appropriate steps based on the laws of the country where the contract was concluded.
- Secure Storage: All contracts and purchase receipts are stored on the blockchain, ensuring that transaction evidence remains accessible and tamper-proof, which strengthens the client’s position in disputes.
2. Preventing Financial Losses Due to Missed Withdrawal or Cancellation Deadlines:
- Proactive Alerts: The system sends automatic alerts at various intervals (1 day, 12 days, 28 days, etc.) to remind clients of critical deadlines, such as contract withdrawal or cancellation periods. This prevents penalties or the loss of refund rights due to simple oversight or lack of awareness.
- Education and Information: An integrated chatbot informs clients about their rights regarding withdrawal and cancellation, even if they are unfamiliar with local or international laws. This system guides users, including those who may not be aware of certain legal aspects.
- Stress Reduction: Automated alerts and proactive contract management relieve the stress of manually tracking deadlines, allowing clients to confidently keep up with opportunities for claims or refunds.
3. Proactive Conflict Management:
- Dispute Prevention: With timely reminders and legal information provided by the system, clients can anticipate potential issues and address them before they escalate into complex conflicts, minimizing financial risks due to errors or oversights.
- Advance Termination Management: If a client wishes to terminate a contract, they receive notifications well before critical deadlines, allowing them to take necessary actions calmly while following legal procedures.
- Legal Accessibility: The chatbot provides access to relevant banking and commercial laws for the client’s country, explaining rights, offering translations, and delivering clear guidance for resolving misunderstandings with a provider or financial institution.
4. Additional System Benefits:
- Secure Blockchain Storage: Documents (contracts, receipts, forms) are stored securely and immutably on the blockchain. These can be retrieved upon request via SMS, WhatsApp, or email in formats like PDF or Word.
- Automatic Data Entry: Contact details for co-signers are recorded with automatic corrections, simplifying document creation and management.
- Refund Support for Lost or Stolen Credit Cards: If a credit card is lost or stolen, the system generates a refund form automatically, including relevant legal references to enable the client to initiate proceedings quickly and efficiently.
5. Customizable Alerts and Notifications:
- Alert Calendar: Beyond the standard automatic alerts (1, 12, 28 days, etc.), clients can personalize their own notifications and important dates, enabling them to maintain full control over contract and obligation management.
Concrete Example:
A client purchases an online subscription and forgets to cancel before the trial period ends. Thanks to the system, they receive alerts at multiple intervals before the trial period expires. If a dispute arises, they can access all necessary documents directly from their smartphone and submit a claim with the appropriate legal references for their country. This setup minimizes stress, ensures deadlines are met, and prevents financial losses.
This system solution not only provides centralized management of contracts and expenses but also proactively protects against financial losses due to oversight, lack of legal knowledge, or stress. It enables clients to manage conflicts efficiently, offering them peace of mind.
Advantages of Contract, Purchase, and Credit Card Expense Management Services for Clients:
Centralized Control:
Clients can keep their contracts, purchases, and expenses under managed control, reducing errors and oversight. All transactions and commitments are proactively tracked.
Conflict Resolution:
In case of disputes, the system offers quick access to relevant documents for efficient conflict management. Contracts and transaction details are securely archived, simplifying the resolution of any issues.
Deadline Management:
Automated alerts notify clients of key deadlines (renewals, payments, cancellations), with notifications scheduled at 1, 12, 28, 88 days, and then at 6 and 9 months. Clients can also customize their own alert dates via an integrated calendar.
Legal Compliance and Information:
The system ensures compliance with the laws of the country where the contract is signed. Documents meet international commercial and banking regulations, and an integrated chatbot can provide relevant legal information, helping clients understand their rights under both local and international laws.
Secure Blockchain Storage:
All documents (contracts, receipts, reports) are stored on the blockchain, ensuring their immutability and security. These documents can be retrieved upon request via SMS (link), WhatsApp, email, and in various formats (PDF, Word, etc.).
Automatic Data Entry and Correction:
The system records the co-contractor’s contact information, stores contract copies, and automatically corrects data. A reference system is also available to maintain an accurate record of documents.
Reimbursement for Lost Credit Cards:
In case of credit card loss or theft, the system facilitates a refund request through an automatic form, referencing relevant legal provisions for the client’s bank.
Customized Alerts:
In addition to pre-set alert dates, clients can establish their own reminders, ensuring optimal tracking of contracts and transactions.
Mobile Accessibility:
Clients can access, view, or reproduce their documents from their smartphone at any time, offering maximum flexibility and accessibility.
Legal Research and Auto-Translation:
The chatbot provides in-depth information on commercial laws and banking regulations specific to the client’s or host country. These details are automatically translated into the client’s native language, then into the host language, simplifying understanding and application of local regulations..
Concrete Example: A client uses this platform to store an online purchase contract. Through the system, they receive alerts on return and cancellation periods and can download a contract copy from their smartphone. In case of a dispute or non-delivery, they have all relevant information at their fingertips, including a pre-filled claim form with country-specific legal references, ready to submit to their bank or the relevant authority. With features like secure blockchain storage, alert management, and access to international legal information, this system ensures comprehensive and streamlined management of contracts, purchases, and expenses for clients.